Shopping from Interstate, Country Victoria or New Zealand?
We’ve Got You Covered.
At Ever Elegant, we proudly service Australia-wide and internationally, helping women find their perfect outfit for weddings, race days, cruises and other special occasions—no matter where they live.
Can’t Visit Our Boutique in Richmond?
While we always recommend visiting in person to try on a variety of outfits, we understand that isn’t always possible. That’s why we’ve made distance shopping easy, personal and reliable.
We send outfits to all parts of Australia and New Zealand. If the outfit isn’t right, we offer a full refund on the outfit price, provided it's returned in original condition within 7 days. (Return postage is the buyer's responsibility.)
How to Order
- Browse online and find an outfit you love
- Check the size availability on the product page
- Contact us via phone or email with your measurements and any questions
- We’ll provide honest advice about fit, suitability, and any possible alterations
- Purchase securely by credit card online, over the phone or via PayPal
✅ Free shipping within Australia on full-priced outfits
✅ $75 flat rate for international postage
✅ Max 2 outfits per parcel if purchasing on approval
Accurate Measurements Are Essential
To ensure the best possible fit, we ask for a snug set of body measurements before shipping. These include:
- Bust: under arms, around fullest part and shoulder blades
- Waist: natural waistline
- Hips: widest part, approx. 20cm below waist
Helena, a professional dressmaker, will advise you honestly—if she feels an outfit won’t work or needs serious alterations, she’ll let you know before it’s sent.
🧵 Minor alterations may still be needed. If so, Helena can guide you or your local dressmaker.
Style Notes & Colour Guidance
We recommend choosing colours that you already know suit your complexion—now is not the time to experiment. If you’re unsure, we’re happy to help you match tones based on the event and your preferences.
Your Perfect Outfit Guarantee
If your outfit isn’t suitable for any reason, you're welcome to return it in unworn condition within 7 days of receiving it.
- ✔️ We will refund 100% of the outfit price
- ❌ Return postage is your responsibility
- ✔️ Outfits must be returned in original, perfect condition with all swing tags and labels attached
- ⛔ Items returned without prior notice, after the time limit, or with signs of wear will not be refunded
💡 Please let us know within 7 days if you are keeping the outfit. We often have other clients waiting on certain styles.
How to Return
- Contact us by phone or email within 7 days of delivery
- Use Express Post with tracking
- Include tracking details with your return
- Refunds are issued within 2 business days of receiving and inspecting your return
Special Orders
Please note that custom or special orders may not be refundable. We’ll let you know before processing if your order falls into this category.
Condition Requirements for Returns
- In the same condition as sent
- Clean, unworn, and undamaged
- Free from makeup, perfume, cigarette smoke, pet hair, and marks
- Step into the outfit where possible
- Returned with all original labels, packaging, and swing tags intact
❗ Handle outfits gently when trying on—use a scarf over your face to avoid lipstick/makeup stains, and keep the outfit covered when not in use.
Payment Options
- Credit or debit card on the website or over the phone
- PayPal and Afterpay online 🔒 We don’t store your card details; payment is processed securely through our EFTPOS system
Let's Make It Easy
We’ve had great success helping women shop from a distance. With correct measurements, honest advice, and clear communication, we’ll help you find an outfit that makes you feel stunning.
Get in Touch
📞 Call Helena or Maree: (03) 9429 0657
📧 Email: enquiries@everelegant.com.au
📩 Or fill in the Contact Form
Helena looks forward to helping you find your perfect outfit—from wherever you are in Australia or beyond.