Distance Buying

Shopping from Interstate, Country Victoria or New Zealand?
We’ve Got You Covered.

 

At Ever Elegant, we proudly service Australia-wide and internationally, helping women find their perfect outfit for weddings, race days, cruises and other special occasions—no matter where they live.

 

Can’t Visit Our Boutique in Richmond?

While we always recommend visiting in person to try on a variety of outfits, we understand that isn’t always possible. That’s why we’ve made distance shopping easy, personal and reliable.

We send outfits to all parts of Australia and New Zealand. If the outfit isn’t right, we offer a full refund on the outfit price, provided it's returned in original condition within 7 days. (Return postage is the buyer's responsibility.)

 

How to Order

  1. Browse online and find an outfit you love
  2. Check the size availability on the product page
  3. Contact us via phone or email with your measurements and any questions
  4. We’ll provide honest advice about fit, suitability, and any possible alterations
  5. Purchase securely by credit card online, over the phone or via PayPal

✅ Free shipping within Australia on full-priced outfits

✅ $75 flat rate for international postage

✅ Max 2 outfits per parcel if purchasing on approval

 
 

Accurate Measurements Are Essential

To ensure the best possible fit, we ask for a snug set of body measurements before shipping. These include:

  • Bust: under arms, around fullest part and shoulder blades
  • Waist: natural waistline
  • Hips: widest part, approx. 20cm below waist

Helena, a professional dressmaker, will advise you honestly—if she feels an outfit won’t work or needs serious alterations, she’ll let you know before it’s sent.

🧵 Minor alterations may still be needed. If so, Helena can guide you or your local dressmaker.

 
 

Style Notes & Colour Guidance

We recommend choosing colours that you already know suit your complexion—now is not the time to experiment. If you’re unsure, we’re happy to help you match tones based on the event and your preferences.

 

Your Perfect Outfit Guarantee

If your outfit isn’t suitable for any reason, you're welcome to return it in unworn condition within 7 days of receiving it.

  • ✔️ We will refund 100% of the outfit price
  • ❌ Return postage is your responsibility
  • ✔️ Outfits must be returned in original, perfect condition with all swing tags and labels attached
  • ⛔ Items returned without prior notice, after the time limit, or with signs of wear will not be refunded

💡 Please let us know within 7 days if you are keeping the outfit. We often have other clients waiting on certain styles.

 
 

How to Return

  • Contact us by phone or email within 7 days of delivery
  • Use Express Post with tracking
  • Include tracking details with your return
  • Refunds are issued within 2 business days of receiving and inspecting your return
 

Special Orders

Please note that custom or special orders may not be refundable. We’ll let you know before processing if your order falls into this category.

 

Condition Requirements for Returns

  • In the same condition as sent
  • Clean, unworn, and undamaged
  • Free from makeup, perfume, cigarette smoke, pet hair, and marks
  • Step into the outfit where possible
  • Returned with all original labels, packaging, and swing tags intact

❗ Handle outfits gently when trying on—use a scarf over your face to avoid lipstick/makeup stains, and keep the outfit covered when not in use.

 

Payment Options

  • Credit or debit card on the website or over the phone
  • PayPal and Afterpay online 🔒 We don’t store your card details; payment is processed securely through our EFTPOS system
 
 

Let's Make It Easy

We’ve had great success helping women shop from a distance. With correct measurements, honest advice, and clear communication, we’ll help you find an outfit that makes you feel stunning.

 

Get in Touch

📞 Call Helena or Maree: (03) 9429 0657
📧 Email: enquiries@everelegant.com.au
📩 Or fill in the Contact Form

Helena looks forward to helping you find your perfect outfit—from wherever you are in Australia or beyond.

Would the shop on goggle booked my flight and had one day to buy Mother of the Groom outfit. I think I was the first person in the store when it opened to be greeted by the owner Helena and staff member Maree. What I had seen on line that I thought I was going to buy I didn't. I knew the minute

nareller386

I was looking for an outfit to wear to my son's wedding and approached Ever Elegant with trepidation! I expected my outing to end in tears of frustration and a failed trip to Melbourne! But, Helena was fantastic and my first expedition to my first shop ended

Kylee kk

Wonderful selection of outfits for mother of the bride. And 2nd wedding outfits for the more mature and sophisticated women . Amazing helpful and wonderful staff. Highly recommend this store to everyone I know . I flew down from. Sydney as I was unable to find the quality or selection in Sydney . Please open a store in a Sydney .

carolg434

The staff at Ever Elegant were so helpful when my mum was buying her mother of the bride outfit. They helped us find correct sizes and colours and chose items we might not have otherwise considered. My mum left feeling extremely happy with her choice and the service provided. Thank you!

taraw14

Highly recommend Ever Elegant, staff very helpful. Garment arrived next day to Hobart, perfect fit, accurate description on website.

jilld3

My mother and I were both very impressed with the variety and quality of the outfits/dresses the store offers. The gorgeous outfit my mum had chosen, was beautifully altered by Helena. It was as though it was especially made for her! That's what a fabulous job Helena had done with the

lorisb